The second-hand marketplace Members Voice Frustration Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to check their listings and manually change the size if necessary, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
